Last Amended: November 3, 2025

Floplumbing.ie (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Who We Are

Floplumbing.ie is an Irish plumbing services provider offering domestic and commercial plumbing, heating, and maintenance solutions.

Our contact details are:
083-4635510
floplumbing.ie

We act as the Data Controller for any personal data you provide.

2. Information We Collect

We may collect and process the following types of information:

a) Personal Information

• Name

• Address

• Phone number

• Email address

• Payment details (for invoicing purposes)

b) Technical Information

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on our site

c) Communications

• Messages or queries submitted via our contact form, email, or phone

3. How We Use Your Information

We use your personal data to:

• Provide and manage our plumbing services

• Respond to your enquiries and booking requests

• Process payments and issue invoices

• Send service updates, reminders, or important notices

• Improve our website and services

• Comply with legal and regulatory requirements

We do not sell or rent your information to any third parties.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Contractual necessity: to perform our services and fulfill our agreement with you.

• Legitimate interests: to manage and improve our business operations.

• Legal obligations: to comply with tax, accounting, and regulatory requirements.

• Consent: where you have explicitly agreed (e.g., to receive marketing communications).

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your data secure, including:

• Secure servers and encrypted storage

• Access controls and staff confidentiality agreements

• Regular data protection reviews

We retain personal data only for as long as necessary to provide our services or meet legal obligations.

6. Sharing Your Information

We may share your data with trusted third parties who help us operate our business, including:

• Payment processors and accounting providers

• IT and website hosting services

• Regulatory or legal authorities (where required by law)

All third parties are required to handle your data securely and in compliance with GDPR.

7. Cookies

Our website uses cookies to enhance your browsing experience and gather anonymous analytics (e.g., Google Analytics).

You can manage or disable cookies through your browser settings. For more details, please see our [Cookie Policy].

8. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of your personal data.

• Rectification: Correct any inaccurate or incomplete data.

• Erasure: Request deletion of your data, where legally permissible.

• Restriction: Limit how we process your data.

• Portability: Receive your data in a commonly used format.

• Objection: Object to processing based on legitimate interests or direct marketing.

If you wish to exercise any of these rights, please contact us using the details above. We may need to verify your identity before fulfilling your request.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a new “Last Updated” date. Continued use of our website or services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints about how we handle your data, please contact us.

If you are not satisfied with our response, you have the right to lodge a complaint with:
Data Protection Commission (DPC), Ireland
📍 21 Fitzwilliam Square South, Dublin 2, D02 RD28
🌐 https://www.dataprotection.ie